While in France I called the KLM airlines and I was amazed and troubled as their IVR was in only local language. No English. I had no clue what the machine was asking me to press? What kind of logic is this? Don’t you Europeans want English speaking Tourists?
Also in all trains / Airports/ Terminals all announcements are in local languages only.
Do you Europeans want a 3 day visitor to learn the whole language? Highly unfriendly…
Any comments / similar experiences?
Sonya
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